Hello, I’d like to check in please. 你好，我想入住贵酒店。
Certainly. Can I have the name please? 当然可以，能把姓名给我吗？
Ok, Are you checking out tomorrow?好的，您是明天退房吗？
Yes, I am. That’s right. 是的没错，是明天退房。
Will you need a wake up call, sir? 先生您需要唤醒服务吗？
Yes please. At 6.30am. 是的，请在早上6.30唤醒我。
Can I take a credit card for the deposit? 我能用您的信用卡划账押金吗？
Yes, sure. Also, I’d like a non-smoking room please. 当然可以。另外，请给我一间无烟房间。
Good afternoon, what can I do for you? 下午好，请问有什么可以帮到您。
I need a hotel room. 我需要一间客房。
Do you have a reservation? 请问您有预定吗？
Yes, I booked a room under my name Zhao Lin. 是的，我用张林的名字预定了房间。
Ok, please sign your name here, and this is your room card, the room is in 23rd floor. Enjoy your stay here! 好的，请在这签名。这是您的房卡，房间在23楼。希望您入住愉快。
Thanks. 谢谢。
Royal Hotel, can I help you? 你好，这里是皇家酒店。有什么可以帮到您？
Yes. I urgently need a room for tomorrow night, and do you have any vacancies?我需要预定明天晚上的房间。你们有空房吗？
Yes, we have. What kind of room would you like? 有，您需要什么样的房间?
I’d like a suite with an ocean view, please. 我要一间海景套房。
No problem, sir. 没问题，先生。
